Yes, speak to the Agent (Igloo) / landlord when you are viewing the property about it.

The rent is due quarterly (to coincide with student loans). However, it can be paid monthly if agreed with landlord beforehand.

Yes, as long as it is agreed beforehand with the landlord.

If you are a student - No

If you are NOT a student - Yes

You must contact the Agent (Igloo) / Landlord immediately. There will be a £50 call out charge.

It is called an Assured Shorthold Tenancy Agreement.

In any serious situation, your first call should be 999 or 101

Plumbing emergency/ Heating system  - Call Agent(Igloo)/ Landlord Immediately

Any other emergency - call Agent (Igloo)/ Landlord during office hours

Reboot the system. If the problem persists call the Agent (Igloo) / provider.

Yes at most of our properties.

The landlord is required to give the tenant 24 hours notice prior to entering the property. They will do this via text, email or call. In an emergency no notice will be given